Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 413-967-6871 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

3.2 | 437 Reviews

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

LG LMXS28626S

Available in 2 Color(s)

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • 2 Freezer Drawers for Maximum Organization

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Image Feature

The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Image Feature

Store More

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach. Learn more about how LG 4-Door Refrigerators can elevate your kitchen here .

Image Feature

Ready to Serve, at Just the Right Temp.

This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Image Feature

Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

The Look You Love Without the Fuss. Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Store More Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach. Learn more about how LG 4-Door Refrigerators can elevate your kitchen here .

Ready to Serve, at Just the Right Temp. This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Features

  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • 2 Freezer Drawers for Maximum Organization
  • Store all your favorite foods while getting the ice you need through the SpacePlus® Ice System
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
CAPACITY
Freezer (cu.ft.) 9.2 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.8 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Evaporator Yes
Fresh Air Filter Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 311 lbs./ 335lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 724
ENERGY STAR® Qualified Yes
FREEZER
Divider Yes
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
Freezer Light Premium LED
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231794787
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel PrintProof™ Black Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Folding Shelf 1
Glide N' Serve™ Drawer Yes
No. of Bins 6 total (2 adjustable gallon sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction SpillProtector™ Tempered Glass
SUMMARY
Display Type Membrane / White LED
Series LG
Type French 4-Door
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
Voice Activation Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 + 4.0
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P
FULL-CONVERT DRAWER™
Full-Convert Drawer™ Divider Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

LG Buy More Save More Rebate

Offer Expires: 7/11/2024 to 10/30/2024 Must be postmarked by: 1/30/2025

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 1/30/2025.

Poster Image

Watch Video

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg.w1920.jpg","profile":"W1920","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg.w960.jpg","profile":"W960","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg.w480.jpg","profile":"W480","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg.w240.jpg","profile":"W240","width":240,"height":159}],"src":{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg","width":400,"height":265},"runtimeSrc":{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg.web.jpg","width":400,"height":265},"assetWrapper":"tour","alt":"LG LMXS28626S Refrigerators","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"The Look You Love Without the Fuss.","description":"Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG\u2019s PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"The Look You Love Without the Fuss.","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"\n Peace of mind\n \n built-in\n ","description":"Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.","media":{"sources":[{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"\n Peace of mind\n \n built-in\n ","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Store More.","description":"Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family\u2019s favorite foods and keeps them conveniently organized and within reach.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Store More.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"The Ultimate In Organization.","description":"Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often\u2014and ample, lower space for the things you don\u2019t.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"The Ultimate In Organization.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

3.2 out of 5

48% of reviewers recommend this product.

1 Stars

Petro1 7/13/2024

Broke for 4th time. No cooling no ice maker. Its beeb 2 weeks and LG cannot find anyone to fix.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Sucks stay away

J1010 7/12/2024

This fridge already needs a new compressor. LG has been slow to fix it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

So much interior space.

maganarose 7/11/2024

I bought this 3 weeks ago and Im so happy with my product.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Love the looks and size but

Francie75 7/9/2024

I have loved my French door refrigerators size appearance but it has been so noisy and then the compressor went out and only 6 years old Obviously very disappointed and was required to put a down payment for the repair. Was informed the compressor was covered but payment for labor was required which I expected. Just didnt realize labor would be so expensive and it took 3 weeks to get repaired not the fault of the repair person. PSmy entire kitchen is LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

not honest 7/8/2024

Originally posted on lg.com

No, I do not recommend this product

1 Stars

Warranty Hidden Cost = $500 Compressor will Break

LE CPT 7/8/2024

These models are notorious for having the compressor go out well before the 10 year mark. Mine went out soon after the 4 year mark right after my extended warranty expired. This has subjected LG to a class action lawsuit. Unfortunately that lawsuit is not accepting CA plaintiffs anymore. So you will call LG and they will tell you that the part is free under their warranty but that they will charge you almost $500 to cover labor. Really? Labor is not $500. They will NOT send you the free part. They will force you to pay that fee or NO free part. Call any person who installs this type of installation is not $500. So you pay and they send you a tech who installs in 1 hour. So the hourly rate was $500? That is unconscionable. I called the third party tech company who installed and anonymously inquired about their installation rates. Answer: $75 an hour. I was robbed. In the end avoid LG and definitely this model.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Worked great for 3 years

Jamz29474 7/7/2024

My fridge throwing the dh f code Called customer support they said all they could do was send a tech out but it would cost me 400$. Said I should have bought the extended warranty Wish they stood behind their product Fridge is barely 4 years old now So if you want a fridge that will last you 3 or 4 years and are ok to spend a few hundred dollars every few years to fix then get it
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

SPACIOUS Refrigerator

JandPG 7/5/2024

It would be a 5 star rating but the ice maker has a low capacity so we have had to keep the ice plus on at different times so far during this hot summer. The large capacity in the refrigerator is INCREDIBLE Some space is lost in the freezer but for us we prefer the extra fridge space. When we purchased it the ice maker fan was not working at all but LG sent a repair tech out and Ivan was extremely knowledgeable and had the part replaced in minutes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

LG Customer Service

Harriet Watts 7/2/2024

Customer Service at LG is excellent. We were told about the repair company who would be in contact with us. They texted me a day later and explained needed to order parts. After 3 days they contacted me again and we set up an appointment for the service technician to arrive. He was on time and worked diligently. We are very appreciative. We do not plan to set up our LG appliances to Wi-Fi.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Short Lifespan

Chef_C 7/1/2024

Great layout spacious refrigerator. We enjoyed it for 6 years Unfortunately after a $449 service call they told us our refrigerator is unrepairable should have reduced the price of the repair but didnt and now I will have even more aggravation. I also dont know why they would send me an email requesting a review for a chance to win $500 after knowing I had a bad experience.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Dont Buy this product

Mike 265 7/1/2024

Ive had for 5 years and recently stopped working. Had a repair man look at it and advised we buy a new one as there was a leak in the lines which caused the freezer to no longer work and eventually the frig to no longer keep cool. The repair also advised he has had to work on numerous LG frigs and to not purchase another one.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Not bad/needed repairs

topcat36 7/1/2024

The fan stopped working within 9 months of purchasing. Getting it fixed under the warranty was a challenge and took 3 weeks. Aside from that the fridge is nice. My only issue is that the ice maker side door is very heavy and constantly slams shut.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Charlotte Furia 7/1/2024

Originally posted on lg.com

No, I do not recommend this product

5 Stars

Top-notch Refrigerator

RWaz 6/30/2024

Great features easy to use with a multitude of terrific robust options.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love all the features of my new LG

Modeltron 6/30/2024

My new LG Refrigerator was delivered to my home about four weeks ago. It does everything it was intended to do... In addition while operating its VERY quiet...After I learn how to use the WIFI it wouldnt surprise me if Ill later be able to sit alone in the kitchen and discuss world events with my new LG......Thanks LG for being a new family member. ....Your very cool...
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Compressor went out

stillherehmm 6/28/2024

Compressor went out at 3 1/2 years. LG knew it was a concern and covered it. We bought the extended coverage and had to go through them first and then LG. We lost everything in it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Spacious Stylish and Smart

VarunChokshi 6/28/2024

Love my LG fridge It boasts a ton of space for all my groceries with well-designed compartments that keep everything neatly organized. The door shelves are deep enough for gallon containers and the adjustable drawers are perfect for customizing storage. It runs super quietly and the sleek stainless steel finish adds a touch of modern elegance to my kitchen. **Bonus points** for the smart features. Being able to adjust the temperature from my phone and monitor energy usage is a real game-changer with LG SmartThinQ Technology. Overall this LG fridge is a fantastic appliance - highly recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Garbage

Claudia 10 6/24/2024

I bought this less than 4 years ago and it has been nothing but trouble. Your customer service department that goes into a center in Manila is totally useless and incompetent. I am not happy with this product or LG
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Warranty covered it

LtfarK 6/24/2024

We love this fridge We bought it 4 years ago so we were surprised that the compressor needed to be replaced so soon. We tried all the trouble shooting advice and nothing worked so we contacted the number online. A repair was scheduled with this one call. Our excellent tech was able to restore our refrigerator to like-new condition in under 90 minutes. Parts and labor were fully covered.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Never buy LG

Sutlac 6/23/2024

Never buy LG products. 4 years old almost brand new refrigerator had 2nd issue and LG is doing nothing other selling warranty package for their faulty product
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Enjoy very much all the features

CMS7 6/23/2024

I bought this refrigerator 6 months ago already had call the warranty on being slow of fixing was not good experience but customer service was great and fixing . Lost all groceries and freezer items. That was covered also but wanted receipts and pictures was difficult. I stated $250 to be fair since no receipts then warranty guy didnt make for another 5 days. Lost a lot especially with food prices. Also the fridge had some kind of recall on it. They never clarified it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Joseph Frascella 6/21/2024

I bought my Lg Refrigerator. Its been awesome. It broke down and LG has been totally awesome. Taken care of the problem thank you LG.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Nice features and great amount of storage

Scb55 6/20/2024

I bought this about a month ago. It has the features I like and has plenty of room to place items that may be wide or tall. The doors have additional cooling and if I accidentally leave the door open I receive a notification on my phone. It also has functions to tell me when filters need to be changed.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Terrible Customer Service

Emarie55 6/20/2024

The lack of customer service was astonishing. I was given the run around for 2.5 weeks before my fridge was finally fixed under warranty.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Refrigerator Down

CLE error code 6/19/2024

Refrigerator went down over two weeks ago and nothing has been resolved as yet Been without a refrigerator for over two weeks and I not happy at all about the response Ive had with LG service
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Four years old and no longer works

hms2024 6/18/2024

This fridge is terrible. Please do not purchase this. We bought ours in 2020 and it no longer cools below 60 degrees. It is under warranty so a repairman was sent to fix it. He replaced a part and then next day it broke again. He came again last week and replaced the mother board and today it is broke again. There is only one person in the Baltimore area that works directly with LG to do repairs. 1 person??? The ice dispenser is also disappointing. Ice always gets stuck when you try to use the crushed mode. It is completely unacceptable for 4 year old fridge to not work. I am so frustrated.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Bad experience service

Refrigeration 6/17/2024

You have poor service and bad experience with you guys
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Well-made and effective

LarryWB 6/16/2024

Have had this LG for only a month or so but loving it thus far. The price was good easy to install and use quiet and effective. Love the double-door freezers which was a major selling point b/c they really cut down on items being lost at the bottom of one drawer. My only annoyance is that the left door seems to slam shut b/c it is so heavy with all the ice-making equipment in it. I try to be careful in closing but it doesnt take much for it to slam. But Id gladly buy it all over again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Amazing refrigerator

hhm42 6/15/2024

Great refrigerator with easy access and great storage.. I love the reminder chime when the door has been open too long. I also love that it shows the temperature for both refrigerator and freezer on the door when it is opened. The water dispenser has the best tasting wate r and refreshing cool. Plus it looks so sleek and modern.a
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Happy refrigerator owner

SharIT 6/15/2024

Very happy with our purchase This refrigerator is very spacious Freezer is split into two doors which also gave us more room for our frozen items. We love how fast the water fills our flask and dual ice maker was also an added bonus. Definitely would recommend this purchase
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

PERFORMANCE

ARVIND AND NANDINI 6/15/2024

LG REFRIGERATOR I USED AND ITA BEST PERFORMANCE AND LOOKING NICE. and price is very good compare to other manufacturer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Issues

George Elliott 6/10/2024

I am happy with the refrigerator in general. One of the bottom freezer draws works but it could be colder. The ice maker makes ice but there is a problem with the board so it does not auto drop ice into the bin. I have to do a manual reset to get ice to drop.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Repair

LG old 6/10/2024

The tech was very nice and professional He ask me to reach out to let him know it was working. He did a great job and when I had a question after he fixed it. He replied promptly.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Compressor died in Year 6 -- no recourse

Bad Compressor Victim 6/9/2024

We purchased this fridge in early 2018. We have had no problems and it worked fine up until 3 days ago. The fan continued to run but water began to leak through the water dispenser. We soon realized our frozen food was soft/melting as the unit was no longer staying cool. We frantically looked up local repairmen and had someone come out within 24 hours. It took him 10 minutes to say the compressor was bad and that we should call LG. We called LG were told the Compressor was covered but we would need to provide a flat fee service pre-payment of $449 + tax $560 total to cover parts labor. This was the required rate to repair the compressor issue with a 90 day warranty. We provided payment details and were given the name of an authorized rep. I called the rep to schedule and they said we dont have a person who can fix the issue. Please call LG and have them provide you another rep. You will get another service provider more quickly if you call them back. We called LG back and they sent me a text of 4 different shops I was welcome to call on a Friday afternoon I got hold of one rep but had a feeling the repair may require more work and $$$ than just the $560 and who knows how long the next compressor would last. Upon researching we learned of the lawsuit related to bad compressors between 2014-2017 and how they still continue to be a problem. We lost $150 worth of groceries and came away shocked that we had no recourse for what was happening to us. We have decided to purchase a new refrigerator and although we would like to consider an LG having watched the compressor go bad in year 6 seems too much a coincidence that the 100 parts and labor coverage ends after year 5. Who knew that buying a fridge with a 10 year warranty would actually only cover parts and labor through year 5 and that between year 6 thru 10 a flat fee service charge of $560 would have to be pre-paid in order to repair a part that only has a 90-day warranty Sad to see that it seems like most fridges are only expected to have a life of 7-10 years. Guess we all have to go back to basic top freezer fridges from the 1970s
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

under control

jnol2020 6/5/2024

Installed May 22 2024 and after a brief shake down period seems to be running nicely now.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Honest Review of the LG Fridge: Designed for Famil

rmj1287378 6/4/2024

Pros: Spacious Design: The deep shelves and ample door storage are perfect for our familys needs especially after transitioning to a plant-based diet. Ease of Cleaning: Cleaning this fridge is a breeze thanks to its thoughtful design. Reliable Cooling: The fridge and freezer maintain consistent temperatures which is essential for preserving our food particularly during the hot summer months. Cons: Poor Lighting: The LED lights only illuminate the top shelf making it challenging to see items below when the top shelf is full. Inaccurate Thermostat: While the fridge maintains constant temperatures the thermostat isnt accurate requiring us to use a separate thermometer. Space Wastage: The water dispenser takes up a significant portion of the left door and the extra drawer in the freezer seems wasteful of space. Subpar Water Filtration: The water filter leaves much to be desired prompting us to use a separate water filtration system. The water dispenser and ice maker feel like unnecessary features taking up valuable fridge space. Final Thoughts: Overall the LG fridge meets most of our familys needs but there are areas for improvement. Better lighting and more efficient space utilization would make a significant difference. Additionally addressing the water filtration system would enhance the overall user experience. Despite its flaws the LG fridge remains a reliable option for families seeking a spacious and functional appliance for their kitchen. Note: The left drawer serves us well for storing various items like jam butter and small yogurts adding some versatility to the fridges storage options.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Sad

stillherehmm 6/4/2024

Compressor went out around 3 1/2 years. LG covered it because they knew it was a problem. Lost all the food in it horrible
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love this fridge

Teach66 6/3/2024

This is the most wonderful refrigerator I have ever had. With the freezer on the bottom the top doors open wide allowing very large things to go in. The two freezer drawers make dividing meat from other things I freeze easy. If I ever have to buy another refrigerator I will buy this again.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Na

Adam426 6/1/2024

Compressor went out at 6 years. Paid $175 for a repairman to tell me there is a class action lawsuit on the compressor and labor would be about $750. Called Lg got the major run around. I was told I would have to pay there repair man to come out and tell them the same thing. After already losing $1000 in food. LG should be ashamed Horrible customer service It is ok to make a mistake its how you fix the situation that matters I was told be professional repair technician to just go buy a new refrigerator. It is not worth putting the money into a know issue. LG You should be much better than this.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator

Kae9 5/26/2024

I wanted to try LG appliances because the other brands I bought were not holding up. I am very satisfied with my purchase so far. Have not had any problems like I had before with other brands. I will continue buying LG brand appliances.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Fan failed after 2 years LG wont cover fixing

ColinZeal 5/22/2024

Purchased new in late April of 2022. In early May of 2024 the fridge started making a loud squealing/chirping noise. Called LG support - said they could send a LG technician out but if whatever part was failing is not covered by warranty then I would be 100 responsible for payment ~$450. The soonest they could get someone out was in about 5 days. By the time a technician got here the fridge started making a loud whirring noise all day long that could be heard throughout the house. The technician said it was a fan that was dying and it took him about 15 minutes to fix. When I asked if it would be covered by the warranty he said no. When I said that I would think a $2300 fridge should go longer than 2 years without an internal part failing he said and I quote they all do this nowadays no matter what brand it is. Now Im not a refrigerator expert but I dont believe that at all. I also understand that some products will have defects but LG should take responsibility and cover the fix when it happens so soon after purchase. This fridge may have been a 5 star review before this but I would not recommend a LG refrigerator or any other LG products after this experience. Also Costco wont help since this happened literally two weeks after the 2 year warranty with them expired - if only it would have died a few weeks earlier
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Unhappy

Millie49 5/22/2024

5 years and every year had an issue. Recently replaced product with other brand. Very unsatisfied with LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

New LMX Fridge freezer

Jerry 74 5/20/2024

Have had my LG fridge for over a month and mostly happy with its performance. I would like the water pressure to be a little stronger and the place you set the glass to fill is a little small but other than that very happy with the performance so far.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Fridge

FLDOC 5/19/2024

By far this is the best most spacious elegant fridge I have ever owned.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Refrigerator is easy to see all food

Jacqueline pace 5/18/2024

One year ago and it works good the ice dispenser leeks water sometimes
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

gd storage features sep freezer cmprtments

bevfu 5/17/2024

Bought this a few years ago but only started using it the past couple of years consistently due to the pandemic. The condenser motor has gone out and has needed replacement. Luckily Im a pretty handy person and was able to self diagnose with online resources and have access to a good appliance technician who was willing to help. Anyone else he said he would have refused because this was an LG.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Unreliable

Sammd 5/13/2024

The compressor/condenser required replacement after 6 years which is outside of their 5 year parts labor warranty. Meaning the compressor replacement may be covered but it will be $1200 in labor to fix an $1800 refrigerator.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Already Broken

PyroSierra 5/6/2024

Bought this fridge in July 2023 and it has already stopped cooling. I did contact customer support due to being without a fridge. They stated they would call me within 48 hrs. A week later no word. Contacted them again and the repair order was never put in as stated. So still waiting on a call as of now and still have no working fridge.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

It is ok

Ellen2 5/6/2024

It is fine product would recommend to friends and colleges
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Hope it lasts long to make the saved$$ worthwhile

SAN1950S 5/5/2024

The inside of the fridge looked nice with empty glass shelves in the showroom lights. However in our kitchen with only a single light inside its painfully underlit. Theres a light for the top freezer drawer but not for the lower. The specs were incorrect so it does not fit under the cabinets where it was intended. The deliverers did not flush the feed line like I instructed so we had unusable water and ice for a while. I should have bought the fridge that had a more accessible filter. The freezer loses a lot of space to the compressor so it does not provide the freezer space we anticipated. Room for pizza boxes would have been preferred. The doors are very deep and make it difficult to access the fridge without them both being wide open in fact theres even a drawer that has to have both doors open in order to be accessible. This really could have used a removable tray under the ice water dispenser. If an ice cube melts or there is leakage theres no time before it is running down the front of the fridge.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value